Terms and Conditions2019-05-17T08:45:45+00:00

Terms & Conditions

  • Delivery service available-charged according to distance and kms travelled-delivery hours only Day: 10:30am-1:30pm & Night shift delivery: 7:30pm-10:30pm.
  • The Bakers’ Sanctuary will not be held liable for any damages once the delivery has left the premises. Images are taken of each product before they leave the kitchen for marketing purposes.
  • Other orders require 5-7 days as details and decor are hand made and takes time (themed cakes) –categorize according to days needed?
  • How to order; full payment required upfront upon confirmation of order. Failure to make payment in advance will lead to immediate cancellation of the order.
  • Payment Option-EFT or Credit card
  • 100% home made fresh quality at its finest. Everything made from scratch, hand made and the finest ingredients. 100% butter used for most products.
  • Handmade with love from our home industries to your home
  • Preferred communication via Whatsapp and online/email only (hard of hearing)
  • Custom orders are welcome to suit your theme & colour scheme
  • Additional charges for printing & packaging
  • Prices are subject to change without prior notice
  • Events Convener/hassle free event planning and coordination services available